內容簡介
A practical training course for learners of English。
Ptepaies managets。

賓館英語與禮儀
Concentrates on practical workshop。
Actively promotes development of speaking,creating,teaming up and communicating。
Uses co——operative presentations。
Provides a variety of talking and practical exercises。
New Features:
●New imaginary workshop。
●Up-dated studying process。
●Advancedtraining and learning methods。
●Fun exercises。
●More progress。
圖書目錄
How to Use the Book
Acknowledgements
Hotel
Hotel English
Etiquette
Unit One——Front Desk Services&Etiquette
Unit Two—— Housekeeping Services&Etiquette
Unit Three——Restaurant Services and Etiquette
Unit Four ——Laundry Services and Etiquette
Unit Five——Souvenir Store Services and Etiquette
Unit Six——Recreation&Fitness Center Services and Etiquette
Unit Seven——Business Center Services and Etiquette
Unit Eight ——Tourism Desk Services and Etiquette
